Helpdesk is a software that provide customer support online. When a customer need support, they typically submit their query through multiple channel email, phone, social media.

Helpdesk software provide support to the stuff for the managing the customer support more organize and effectively. Helpdesk application is one-point contact service. It’s helps to track customer requirement as a result customer support engineers or stuffs can easily manage the activity.

As helpdesk software provide live support for that customer get great support. Lot of task handled by this software to turn customer interest into business deal.

On old days customer support manage by face to face. For that customer executive have to resolve individually.

Helpdesk software is a single-stop point solution for the customers and employees

Metro Help Desk Support Tickets

Assist table ticketing machine will let you offer green aid for your clients. Metro Help Desk comes through default with an included FAQ and manuals systems, therefore permitting personnel contributors to lower reaction time and enhance efficiency.

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Help Desk – Customer Service

E-mail and jQuery powered attachment supported Help Desk, Online Customer Care, Ticket System. Provide your clients ship their questions or troubles to you through a expert gadget. Template gadget is absolutely customizable.

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QuickTick – The Deployable Helpdesk

QuickTick is a full-featured on-line help-table and price price tag guide system. It is powered via way of means of PHP and MySQL with a hint of jQuery to offer for a continuing and best experience.

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BMSDesk – Helpdesk Ticket System

BMSDesk – Helpdesk Ticket System – With .NETCORE Web API and Angular 9” is assist table software program that collects all of your customer service requests from numerous channels and manages them from one place.

Technology : C#, ASP.NET CORE API, Angular 9, ADO.NET, SQL Server

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HelpDesk 3 – The professional Support Solution

We understand how aid need to work. Creating aid software program for the beyond eight Years and offer expert aid with it we understand precisely how a aid platform need to be. Our Live Chat three has additionally absolutely construct into HelpDesk three so that you will now no longer simply have a expert aid answer you furthermore mght have one of the nice self hosted Live Chat answers at the market. Thanks to greater than 2000 clients the usage of our preceding variations we’ve now created a aid platform masterpiece. Live Support Chat, Support Tickets, Email to Tickets, Attachments in Chat, Tickets and Emails are pulled in well and secure, a whole content material control device with report and photo manager, multi language geared up throughout, FAQ articles, Blog device with comments, custom fields, custom price price tag status, custom priorities, a purchaser control and billing device with credit score card, 2Checkout and paypal checkout are only a few capabilities of HelpDesk three.

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KnowledgeBase Glossary, FAQ & HelpDesk ChatBot

KnowledgeBase X is an advanced WordPress KnowledgeBase plugin with FAQ, Glossary and AI powered ChatBot HelpDesk features all in one. Create a feature-rich Knowledgebase on your website. Display in Standard KnowledgeBase mode or in FAQ mode or as a unique alphabetical Glossary style. Supports file attachment, alternative questions for articles, upvote/downvote and a lot more!

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Knowledge Base | Helpdesk | Support | Wiki WordPress Plugin

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BeDesk – Customer Support Software & Helpdesk Ticketing System

BeDesk is a self-hosted, characteristic packed client support, ticketing, e-mail control and helpdesk software program that doesn’t require any coding or server expertise to setup.

It can routinely flip emails into tickets/replies and ship agent replies crafted from BeDesk as emails. Customers also can create tickets and respond immediately from BeDesk site.

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 TotalDesk – Helpdesk, Live Chat, Knowledge Base & Ticket System

TotalDesk is the handiest multi functional helpdesk answer for WordPress. Including a ticket- & notification system, livechat, information base, file and integration module it incorporates all assist features, which you need. Get rid of unmarried helpdesk plugins and get TotalDesk!

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Powerful PHP Helpdesk

This PHP software is a effective Helpdesk/ Support price price tag system. It lets in you to feature a shape in your internet site wherein clients can create assist tickets. You can then reply to those withinside the admin panel.

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WhatsApp Chat Support Helpdesk For Sngine

WhatsApp Chat Support Help-desk is a addon for Sngine (v2.9&above) which let you positioned stay chat field in your internet site and site visitors can chat with you or together along with your aid personnel thru WhatsApp.This could be very clean and powerful technique to provide brief aid for your internet site’s users.This add-on could be very beneficial to hold touch together along with your internet site users,assist them to remedy their queries. Please watch screenshots and demo video for greater details.

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Faveo HELPDESK for Envato – Lite Edition

The phrase Faveo comes from Latin this means that to be favourable. Which sincerely highlights vision, scope in addition to the capability of the product that Faveo is. It’s particularly designed to cater the desires of Envato authors, empowering them with nation of art, price price tag primarily based totally assist system.

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Support Desk for Freelancers, Small Business

Auxilium is a assist table software designed quite simply of use in mind. By the usage of it you could reduce your assist group of workers burden via way of means of fifty in step with cent because of its sturdy functionalities. Find out what differentiates the Auxilium from the gang below.

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Smart Chat – Live Chat Software

Smart Chat is a PHP, mySQL, ajax and bootstrap primarily based totally chatting software program to manipulate chats with site visitors at exceptional web sites thru simply one admin, having UNLIMITED operators with Gravatar. To make you capable of create your Email Subscription List automatically, Smart Chat is incorporated with MailChimp, thru which you could now upload your site visitors into your Subscription List at MailChimp with simply few smooth settings in admin panel.

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Zoho desk

Zoho Desk is a cloud-primarily based totally assist table and customer support solution. Its loose model gives electronic mail ticketing, price price tag and agent tracking, SLA control, a network forum, and knowledge-base control functionalities.

The loose model’s USP is the reporting functionality. It gives ticketing reports, agent dashboards, and supervisor dashboards that offer managers a whole view of the customer service operations.

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